AE Assistant is an administrative self-help platform designed to help you complete official procedures on your own, without having to rely on expensive agencies or intermediaries. It shows you, step by step, what to do, what documents you need, and how to fill out each form.

AE Assistant is designed especially for people who live, work, or want to settle in Europe: immigrants, students, workers, families, benefit applicants, and anyone who needs to complete administrative procedures in another country.

No. AE Assistant does not offer legal advice or legal representation. It provides you with practical information, guides, examples, and official links so you can handle the paperwork on your own. In complex situations or sensitive cases, we always recommend consulting a qualified professional.

It’s very simple:

1. At the top of the website, select your country.
2. Select the official procedure you want to complete.
3. Open the self-help guide and follow the steps one by one.

In each guide, you’ll find clear explanations, lists of required documents, links to official websites, and, in some cases, sample forms.

No. AE Assistant is available 24/7 and can be used directly from your browser. You don’t have to make an appointment, call by phone, or wait for a response: just log in, choose your procedure, and follow the guide.

Yes. The self-guides are written in clear Spanish and explain what each field on the form means, even when the government agency uses a different language. Additionally, we usually link to official multilingual resources when they are available.

We review the guides periodically to adapt them to significant changes (new forms, new online platforms, additional requirements, etc.). If you notice that something has changed, you can let us know via the contact page and we’ll review it.

Many basic self-guides are free. Our goal is for anyone to be able to understand their administrative procedures without spending hundreds of euros on administrative agencies.

In the future, we’ll add a Pro plan with advanced content, downloadable templates, and extra features for those who need to take it a step further.

Because most administrative procedures can be handled directly by the citizen if they have the right information: which form to use, where to submit it, what documents to include, and how to fill it out. AE Assistant brings all of that together in clear guides so you can handle it on your own and only turn to administrative agencies when it’s truly necessary.

We do not charge fees on behalf of public administrations. All links to official websites and portals lead directly to each country’s websites. If at any time we offer associated services (for example, certified translation or external administrative services), we will indicate this clearly and transparently.

Currently, AE Assistant includes self-guided guides for:

• Spain
• France
• Germany
• Italy
• Portugal
• Netherlands
• Belgium
• Switzerland

We will continue to expand the list gradually based on user requests. .

It depends on the country, but in general we include:

• Residence and work permits.
• Document renewals (NIE, TIE, residence permits, etc.).
• Criminal background checks and similar records.
• Registration, proof of address, and residence certificates.
• Access to financial aid and benefits.
• Recognition of academic studies or degrees.
• Other common administrative procedures for immigrants.

Yes. If you notice a specific procedure is missing or would like us to add a new country, you can contact us via the contact page. We use these suggestions to prioritize future self-guides.

We do not offer personalized document review or legal advice. AE Assistant provides general information and practical guides, but does not replace the work of a lawyer, agent, or professional interpreter.

The self-guides are based on information published by the official authorities of each country , as well as on the practical experience of people who have completed these procedures. We always link to the official source whenever possible.

You can view all legal information at the following links:

• Privacy Policy
• Cookie Policy
• Legal Notice
• Terms and Conditions of Use

If you have questions, suggestions, or have found an error in a guide, you can write to us via the contact page. We try to read all messages and use the feedback to improve the platform.